Reset your Microsoft password or support colleagues in doing so.

Reset Microsoft Password

Service Center: Login and access Icon 

You need access to a system, applications or files. You want to create user data for new employees or change existing user data.

Access and Authorization

Service Center: Hardware Icon

In which area do you need access? Do you want to create or change user data or reset a password?

For some reason you do not have access to files, features or systems that you normally use.

Regain access

You have learned about a file, a function or a system to which you now need access.

Request Access

You want a user account created for a new employee or remove an outdated one.

Add or remove user account

You want to edit or correct user data e.g. email, phone number or job title.

Edit User data

You are facing a problem with software, a specific feature or hardware at the workplace.

Report an issue

Help Center: Report an issue Icon

In which area are you facing an issue? Can we help you with hardware, software, or anything else?

A problem has occurred on a work device such as a printer, monitor, notebook or computer, which is hindering your work.

Solve Hardware Problem

An error in a software such as: d.3, e-mail/Outlook, LP.MES, QlikView, Salesforce, SAP or xflow is causing you a problem.

Solve Software Problem

You have a problem with SAP or its associated systems or functions.

Correct SAP Error

You cannot assign the error to any of the above categories. No worries, just report it here!

Other Issue

You need new capabilities. Request new software, additional features and functions or hardware!

Make a Request

Service Center: Suggest a new feature

What additional capabilities do you need for your work? Do you want to request new software, need more functions in existing systems or additional hardware?

You need additional hardware or equipment. Or you need to move equipment to another workplace.

Request Additional Hardware

You need additional software or further functions, e.g.: New email addresses or mailboxes, installations/updates, Salesforce, SAP, Office.

Request Software and Functions

You must carry out actions in SAP for which only IT has authorisation, e.g. mass maintenance, transports, or similar.

SAP: Perform action

You can not assign your request to any of the above categories. No worries, just report it here!

Other Request

IT Service Desk

Every idea counts! To submit your idea for improving our company, please fill in the fields in the following form.

Submit an idea

You want to know how our idea management works and who is your idea coordinator.

Learn more about Ideefix

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Idea management

You were traveling on business and had travel expenses? E.g. for means of transport or overnight stays? You can use this form to request reimbursement.

Reimburse travel costs

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Accounting Service Desk

You have interesting news and want to share them with the organization. Click here to submit your info to the Fox Editors!

Create News for the Intranet

You have a suggestion to improve our intranet Fox. Click here and let us know via email!